If there is anything the nonconformist hates worse than a conformist it's another nonconformist who doesn't conform to the prevailing standards of nonconformity.

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Showing posts with label Business. Show all posts
Showing posts with label Business. Show all posts

Monday, December 10, 2007

James Daley: Insurers are cannier than you think

The amazing story of John Darwin's "resurrection" and arrest on suspicion of fraud made for captivating reading this week. I should be clear from the outset that there is no evidence that Mr Darwin or his wife have committed any kind of fraud, but the whole episode left me wondering just how common deception really is in the insurance world.

According to a recent report by the Association of British Insurers, more than one in 10 general insurance claims have a fraudulent element to them. Most of these are car or homeowners inflating the value of the items that have been lost, stolen or damaged. For example, when their house is burgled, a sizeable proportion of people will happily throw in a few extra items on to the list of stolen goods, or will claim that their Casio watch was in fact a Rolex.

The report also reveals that certain demographic groups are more likely to make fraudulent claims than others. People who live in the north of England, for example, are 1.7 times more likely to commit insurance fraud than the average person. Men, as well as people with unsecured debts of over £1,000, are also more likely to exaggerate or falsify a claim.

But perhaps more surprisingly, the ABI discovered that people with high levels of savings are also more likely than the average person to make a fraudulent insurance claim, illustrating the fact that modern-day insurance fraud has become a very middle-class crime.

According to the Financial Ombudsman Service, one of the most common types of deception these days is a practice called "fronting", where families name one of the parents as a primary driver on their child's car, and put the teenager down as a secondary driver. This dramatically reduces what are usually punitively expensive premiums for younger drivers – but is totally fraudulent and illegal. According to Zurich insurance, more than one in 10 (predominantly middle-class) families are now guilty of fronting, many of whom are not even aware that they are in breach of the law.

As fraud levels have grown over the past few years, insurers' techniques to catch the perpetrators have become all the more ingenious. A number of insurance companies now regularly use lie-detector technology to analyse customers' voices when they call in to make a claim, referring them to a specialist investigator for an hour-long interrogation if they fall foul of the test.

One of the insurers most vocal about its use of such techniques has been Esure. The company claims that it has had great success with its lie-detector software (technology that was originally designed for Israeli border-control guards, no less).

Once it has singled out someone using its software, Esure gets one of its investigators to spend an hour getting the customer to tell the story again. Then the investigator goes back to somewhere in the middle of the timeline and asks the customer to talk about what happened just before. This jumping around almost always trips up fraudsters.

Disappointingly, very few perpetrators of insurance fraud are ever actually prosecuted. With the average fraudulent claim coming in at around £800, it's not worth the insurer's costs to take a civil case – after all, they've already saved themselves having to pay the claim.

The Crown Prosecution Service is also reluctant to take on such cases because of a lack of resources, even though the insurers have usually already done most of the work for them. This means that, perversely, there's no real incentive to not give relatively small-time insurance fraud a go. Fortunately for the insurance companies, the vast majority of people are too honest to try it on.

Quoted from http://money.independent.co.uk/personal_finance/invest_save/article3231443.ece:

James Daley: Insurers are cannier than you think - Independent Online Edition > Invest & Save

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Monday, November 19, 2007

Egg in nog? No joke, says Smiling Hill

BILL NEMITZ November 18, 2007

When your family owns and operates a place called Smiling Hill Farm, you tend to go through life with a grin. But last week, the best Warren Knight could manage was a grimace.

It started with a spot inspection from the U.S. Food and Drug Administration -- it happens every year or two at the Westbrook dairy farm and has never been a big deal.

But this time was different. Looking over a fresh batch of the Smiling Hill egg nog, the inspector did a double take: The bottle cap -- the only place on the otherwise all-glass container with any printing -- was out of federal compliance.

How so?

"Eggs were not listed as an ingredient," Knight recalled.

Egg, you see, is an allergen. As such, the inspector told Knight, it must be explicitly listed as an ingredient somewhere on the one-and-three-eighths-inch-wide cap.

"But the cap says 'Egg Nog!' " protested Knight.

Didn't matter.

"But we're limited by cap space," Knight persisted. What's more, they can't start slapping warning labels onto their reusable bottles without gumming up the bottle washer.

Not the feds' problem.

Then things turned really sour. The FDA notified the Maine Department of Agriculture that all Smiling Hill egg nog on store shelves -- about 400 gallons at that point -- had to be recalled to protect people with egg allergies who don't know there's egg in egg nog.

Enter, not a moment too soon, Ashley Slattery, Maine's dairy inspector.

"We really didn't want to do a recall," Slattery said Friday. Still, she added, the FDA wanted something on that cap "so the people would know egg nog contains eggs."

Umm ... wouldn't people already know that by the name of the product?

"You'd think so," Slattery said.

So here's the deal. No recall, but Knight agreed to have his label redesigned to include the ingredients and, in the meantime, affix a warning label to every bottle of egg nog that leaves his farm.

Knight headed for Staples Thursday and bought a bunch of red, one-inch-round labels. Then he fired up his computer and printed "WARNING Contains EGGS" twice on each one.

Then he and the rest of the family spent the day cutting each label in half and affixing the semi-circular warnings to the cap on each bottle -- being careful not to encroach on the bar code.

"Someday we're going to look back at this and laugh," chortled one of the workers.

Replied Knight, "Yeah, but it won't be tomorrow."

It's not that Knight has anything against enforcing food safety regulations.

"The health and safety of our customers is foremost," he said. "Since without them, we cease to exist."

But Knight checked with the National Institutes of Health and found that .05 percent of the U.S. population is allergic to eggs. And he has a strong hunch that every last one of those poor folks already knows that egg nog contains eggs.

So go ahead and chuckle. But if you're within earshot of Smiling Hill Farm, please do it quietly.

"Sometime after applying sticker number 783," said Knight, "this theater of the absurd stopped being funny."

Quoted from http://pressherald.mainetoday.com/story.php?id=148740&ac=PHnws:

Egg in nog? No joke, says Smiling Hill

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Monday, November 5, 2007

Time change bug hits some Alltel phones

Customers saw handset clocks jump forward an hour

updated 10:37 a.m. ET, Mon., Nov. 5, 2007

LITTLE ROCK, Ark. - Most of the country moved their clocks back one hour when daylight saving time ended Sunday, but some Alltel Corp. customers saw their cellular phone clocks jump forward an hour instead.

Alltel spokesman Andrew Moreau said the glitch affected some customers in Little Rock; Panama City and Tallahassee, Fla.; Charlotte and Raleigh, N.C.; and Richmond, Va.

He said those using phones operating on the carrier's high-speed EVDO wireless network experienced the jump ahead.

Moreau said the problem rested with the switches that handle calls or send new software to the cellular phones. He said workers were still examining the problem.

"We did have a glitch this morning," Moreau said. "It's all repaired."

Cellular towers provide the time to the phones. Moreau said customers likely would see the time correct itself by placing a call or turning their phone off and back on again.

However, some did notice losing an hour on their waning weekend.

"It was obvious somebody made a big boo-boo," said Natalie Lewis of Lumberton, N.C.

Most Americans saw standard time return at 2 a.m. Sunday. Before this year, the end of daylight saving time came a week earlier. A 2005 federal law that sought to save energy by shifting more natural light to the evening hours moved the time change to the first Sunday in November, starting this year.

Moreau said the company did not have a problem earlier this year when daylight saving time started in March, rather than the first weekend in April. Then, some companies reported having trouble with calendar software and other minor computer problems.

Alltel is the nation's fifth-largest cellular phone carrier. The Little Rock-based company has 12 million customers in 35 states.

 

Quoted from http://www.msnbc.msn.com/id/21636806/:

Time change bug hits some Alltel phones - Wireless World - MSNBC.com

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Tuesday, October 23, 2007

Libraries across Mass. move with times, discover niches

Libraries move with times, discover niches

Leon Shaw, 15, of Boston competed with friends during a Dance Dance Revolution Tournament at the Boston Public Library on Friday.

Leon Shaw, 15, of Boston competed with friends during a Dance Dance Revolution Tournament at the Boston Public Library on Friday. (Yoon S. Byun/Globe Staff)

By Anna Badkhen, Globe Correspondent | October 22, 2007

 

At the Boston Public Library each month, teenagers get down to the vigorous techno thumps of the popular arcade game Dance Dance Revolution. The Norwell Public Library treats visitors to a monthly free dinner and a movie.

Borrowers in Andover take out portable, digital audio books so tiny that they can jog through the park or shop at the mall while listening to Dan Brown's bestseller "The Da Vinci Code."

And in Palmer, young patrons jostle for their turn to play Guitar Hero II, a video game that has replaced the more traditional karaoke nights in some bars.

"We are not your grandmother's library," said Kimberly Lynn, president of the Massachusetts Library Association. In the era of waning readership and Internet search engines, libraries in Massachusetts and across the country are shifting their resources and expertise to areas once unthinkable. Gone are the hushed bibliothecae of yore where even an occasional irreverent clicking of a heel prompted furrowed brows of disapproval.

The modern-day library, Lynn said, is a community living room-cum-reference clearinghouse, with some digital gaming sprinkled in.

"It's a zoo," Lynn said. "It's chaotic. It's not getting quieter."

Library circulation in Massachusetts grew by a million copies between fiscal years 2005 and 2006, according to the Massachusetts Board of Library Commissioners. But the growth is not necessarily because people are borrowing more books.

One in four American adults read no books at all in the past year, according to an Associated Press-Ipsos poll released in August.

Instead, public libraries are finding new niches that make them appealing to patrons, and patrons are increasingly using libraries as a free alternative to DVD rentals, music stores, Internet cafés, and even gaming arcades.

At the Forbes Library in Northampton, the circulation of books has remained unchanged during the last eight years, while the circulation of videos - both on DVD and on cassette - has increased by more than 36 times, from 2,052 in 1999 to 75,481 in fiscal year 2007, said Janet Moulding, the library director.

The Forbes Library has also increased its video collection by almost 50 times in eight years, from 120 to 5,969, she said.

"People are realizing how much money they can save their family, not going to a video rental store or even buying DVDs but instead renting them for a week for free," said Katie Krol, the video librarian at the library.

Krol, who used to work in a different section of the library, was hired two years ago to supervise the ballooning video section.

The Norwell Public Library went a step further last spring, launching a program that offers patrons a monthly viewing of an independent film and a light dinner for free. The menu varies, and guests are encouraged to bring their own desserts. The library has also held programs during which specialists brought in live owls and reptiles, encouraging visitors to learn about the animals and pet them.

Library officials do not have to look far to see what happens when towns decide their services have become irrelevant. Last summer, libraries in Saugus and Bridgewater, which had relied mostly on books, were on the verge of being shut down and were forced to reduce their hours.

"Libraries have to move with the times," said Dinah L. O'Brien, director of the Plymouth Public Library.

Audio and video materials accounted for more than one-third of last year's circulation in Plymouth, where many patrons borrow audio books to listen to during daily commutes to Boston.

"What better way to spend the time," said Don Conrad, 48, a Plymouth printer who works in Boston.

Officials at the Memorial Hall Library in Andover reported a similar distribution of circulation last year.

In addition to books on tape and on CD the library allows patrons to download books online and offers playaways, portable digital devices approximately the size of a pack of gum that carry audio recordings of books. Playaways are very popular with suburban patrons, said director Jim Sutton.

Once, libraries considered promoting literacy as their main role. Today, some librarians are stretching the definition of reading. "We consider listening to the audio books reading," said Lynn.

Loriene Roy, president of the American Library Association, agreed: "People are still what we call reading but in many different formats."

As part of its summer reading program, the Boston Public Library purchased several Dance Dance Revolution and Guitar Hero consoles.

The library held Dance Dance Revolution tournaments in its branches over the summer, and continues to offer that video game and Guitar Hero to teenagers once a month at the central branch.

"It's cool that we have activities other than reading books at the library now," said Leon Shaw, 15, panting after a particularly difficult Dance Dance Revolution pirouette in one of the library's basement rooms last week. "More libraries should do this."

Diana Preusser, who works with teenagers at the library, has ordered several other gaming consoles, including Nintendo Wii , which allows users to simulate playing sports.

Dance Dance Revolution and Guitar Hero II are hits with teenagers at the Palmer Public Library, where librarians at the young adults section set up the consoles every Tuesday for at least one hour, said Krista Navin, a librarian in the young adults section.

"We're not only trying to meet the [patrons'] reading needs but we also want to meet their social and recreational needs," said Preusser. "This is where libraries are going."

 

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Thursday, October 18, 2007

"Vinegar Boy", as told by Aaron - Customers Suck!

 

Thursday, April 3

This is what happens when I swap work hours with the day shift - I get all their weirdoes!


About 2 pm today, in storms this woman who starts going totally apeshit at me and screaming incoherently while waving around a half-full bottle of malt vinegar.
I had no idea what she was on about and, before I could find out, the police arrived - but I hadn't called them!


Now, I know nearly every cop within fifty miles of my site (I call them all often enough), so when they come in, I greet them by name and they do the same back and tell me they've been called here because of allegations I've poisoned a small child.


Wuh?
The crazy lady identifies herself as the kid's parent and tells them I poisoned her lad. To avoid describing twenty minutes of ranting and gibbering on the woman's part, I'll cut right to the chase.


I had sold a 1L bottle of malt vinegar to a kid (about fifteen years old) that morning and he had taken the bottle home and drunk half of it - yes that's right, he had drunk vinegar. Of course, he got sick as a dog and "redecorated" the walls and floor of several rooms.


[No, I do not know why a teenager, who should be old enough to know better (and be at school too, for that matter) would drink half a litre of malt vinegar.]


At this point the cops and I exchange looks and one said, "Damn Aaron, and we all thought you had finally snapped." Ha ha. There's always a comedian.


The woman demanded that I be arrested, but the police weren't buying it now that they knew the situation. She eventually relented on her demands that I be be thrown in jail, but demanded an apology from me for "failing to tell her son not to drink vinegar."


I said, "I don't tell people not to stick the fuel nozzle up their nose and fill their brainpan with diesel either. And do you know why? Because most people aren't that stupid!"


End result: I refuse to apologize, and stand firm by my statements that her child is a moron. She demands apology, threatens to sue for slander, and promises to return tomorrow when the manager is here.


And I thought the loons only came out after dark
I'm curious to see what sort of reaction she'll get from my half-wit manager if she comes back. But knowing him, he'll probably apologize to her, and make a new rule that all staff will have to tell people not to chug-a-lug vinegar.

 

Monday, April 7


She came back in! This time she apparently brought both the vinegar-drinker and her husband.


I got the call from my manager around noon today after they had been in to see him. The story they gave him was, unsurprisingly, very different from how it happened.


In their revised version, the kid asked me whether or not you could drink vinegar and I said yes. However, since we now have cameras that record sound (I don't know how I ever got along without them!), the manager played back the transaction to them. Apparently she now claims we edited out the sound.

 
Despite all that, my worthless sack of shit manager caved in to them and apologized, and told me on the phone that he wanted me to write them a letter of apology.


THAT was never going to happen and, after an extended argument, with my manager using the "saying sorry does not mean you accept blame, it just means you're sorry" speech, he's decided to write one for me which he tells me I have to sign.


Well, that's never going to happen either. He can sign the damn thing himself if he wants, but there's no way I'll be apologizing to this stupid woman because of her stupid child.
So much for unwinding on my days off .


Tuesday, April 8

A lot of nasty stuff happened today.


My manager called me again today and told me to come in to work for a meeting. He wouldn't say why, but I guessed it was either about Vinegar Boy or the recent hassles we've been having with 'Sudsy', the drug dealer I had arrested, and his junky horde.


When I get in to work, I find my store manager (SM), the territory manager (TM), the stupid mother, and Vinegar Boy all there.


Can you spell 'ambush'? My manager can.


We go out to the back office, and my SM and the TM tell me off in front of the idiot family for failing to exercise due care in selling a fifteen year old boy a bottle of vinegar. The TM tells me to apologize immediately. I ask, for what should I apologize?


The stupid mother chose this moment to pipe up and screech, "I want you to say sorry for telling my son it was okay to drink vinegar - he could have DIED!"


I reply that I never did any such thing, and told her that her son was either grossly in error or a liar.


Both my SM and the TM again say to apologize - and now they want me to say sorry for calling the kid a liar. I say I have nothing to apologize for, and that I never told the kid it was okay to drink vinegar.


At this point I should point out that I managed to keep my temper under check for the entire time, even though I was extremely angry at being ambushed. I figured there was a time and a place to unleash it, and that it could wait for a little while.


Then the TM says that they know I did tell Vinegar Boy it was okay, they have it on film (technically, we have it on computer disk, but who's quibbling?). I ask to see the replay and if, from that viewing I am seen to tell the kid it is okay to drink vinegar, not only will I apologize, I will donate my last month's salary to the kid as restitution.


The mother goes off about how we edited the footage to remove my words and the manager started to get a bit shifty. The TM looked curious about all this, and I thought that if the TM really hadn't seen the footage, I might get out of this with my manager getting his lazy arse kicked right out of the company.


Silly me - like that was going to happen.


So, at the TM's insistence, we watch the footage and sure enough, all I say to the kid is to greet him, tell him the price, count him his change, and a goodbye as he leaves.


The TM looked pretty angry and glared at my SM, but said nothing. Nothing! He then repeats his demands to apologize.
I was floored by this. The TM saw I did nothing wrong, and still demanded I grovel to this sack of waste after he and my SM publicly abused me in front of her.


I refused to apologize (again!) and this time, demanded an apology from both the SM and TM for ambushing me, attempting to humiliate me in front of a proven liar and for trying to get me to apologize to Vinegar Boy and his mother.
The TM told me to apologize, or I would be suspended for a week and written up. I say, "Fine" and walk out with the stupid woman trailing me and gloating at how I got what I deserved. As I get to the door, the SM comes out and says, "If you walk out the door, don't bother to come back!"
I didn't even pause.


When I got home, I had nearly a dozen messages from work on my machine, but I deleted them without listening to them. I've now changed the message on my machine telling my ex-SM that anything he has to say to me can now be done through the union and to stop calling my number - of course he hasn't listened and has called me at least another fifty times since I got home.


When I had calmed down a bit, I called the site owner to see if he could take a look at what happened. The owner of my site is a totally cool guy, he's been in the fuel business since Henry Ford was a boy and is very clued-in. But as he's semi-retired now, it's pretty hard to get into contact with him. I did manage to catch his wife, so I explained things to her.


Tomorrow, I'm going to my union rep to see about suing those sons of bitches till they fucking bleed.


But right now, despite how angry I am at what happened, there's a big upswelling of sheer, unadulterated joy bubbling to the surface because I'm free of that damn craphole, and I'll be making my SM's and TM's life hell for as long and as hard as is humanly possible.

__________________

"Vinegar Boy", as told by Aaron - Customers Suck!

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Saturday, October 13, 2007

Pepsi, Coke workers trade punches at Wal-Mart

By Associated Press
Published on: 10/12/07

Indiana, Pa. — The long-standing rivalry between Coke and Pepsi took a physical turn Friday when a Pepsi deliveryman allegedly punched his Coke counterpart in the face at a western Pennsylvania Wal-Mart, state police said.

The two deliverymen were "apparently bickering back and forth" while unloading their wares at the Indiana County store, police said. When the Coke deliveryman left the store, his counterpart allegedly punched him in the face three times, breaking his nose and giving him a black eye, police said.

No charges have been filed, but police characterized the incident as a misdemeanor simple assault.

 

Quoted from http://www.ajc.com/business/content/business/coke/stories/2007/10/12/CokeOrPepsiFight_1012.html:

Pepsi, Coke workers trade punches at Wal-Mart | ajc.com

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Thursday, October 11, 2007

Nintendo to boost Net support for Wii

By YURI KAGEYAMA AP Business Writer Article Last

CHIBA, Japan—Nintendo hopes to give its popular Wii game console another boost by offering support services that make it easier to connect the machine to the Internet in Japan, the company's president said Wednesday.

A network connection not only allows people to download games but also play with others online, as well as see other content and information from the Net.

Nintendo will work with Japan's top telecommunications company, Nippon Telegraph and Telephone Corp., to provide network connection services in people's homes and technical support by phone, President Satoru Iwata said. More details will be disclosed later.

Nintendo Co., the Kyoto-based manufacturer of Pokemon and Super Mario games, has scored a hit with its $250 Wii, which comes with a wandlike remote controller for mimicking the motions of fishing, golfing and other activities.

Wii and Nintendo's DS handheld machine have succeeded in drawing newcomers, including women and the elderly, to games. But more work is needed so that effort doesn't run out of steam, Iwata told reporters at a hall in this Tokyo suburb.

"People tend to get bored, and the skeptics are asking whether it's just a one-time deal," he said. "We must think of the next step."

Competition also is heating up with rivals Sony Corp. and Microsoft Corp. ahead of the key Christmas shopping season. Both companies in recent months have announced price cuts for their consoles.

Iwata said only about 40 percent of Wii owners in Japan have the console connected to the Net. And more games will be available as downloads from the Internet, he said.

During a media event Wednesday, Nintendo designer Shigeru Miyamoto appeared on stage to demonstrate the "Wii Fit," a game planned for December, which allows players to weigh themselves, check their balance and play fitness games.

Nintendo has chosen a different strategy from Sony and Microsoft, with their more expensive machines, and has been trying to woo novices with brain teasers, sport games and virtual pets, instead of the usual shooters and role-playing games.

Since Wii went on sale late last year, Nintendo has shipped 9.3 million units around the world, with supplies barely keeping up with demand. By the end of this fiscal year in March 2008, Wii global shipments are expected to have reached 22.3 million.

So far, Sony's 5 million PlayStation 3s, which went on sale late last year in Japan and the U.S. and in March in Europe. Microsoft has sold 11.6 million Xbox 360 machines in the last two years.

 

Quoted from http://www.denverpost.com/nationworld/ci_7136079:

The Denver Post - Nintendo to boost Net support for Wii


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Monday, September 24, 2007

Bucksport Offering Free Land To Businesses Wanting To Move To The Town

BUCKSPORT (NEWS CENTER) -- Businesses must first qualify to get a plot at the Buckstown Heritage Park. It's a value of up to $30,000.
Bucksport has plots of land in the Buckstown Heritage Park that are available. In addition to getting the land for free, businesses also get town water, sewer, three phase power, and natural gas.

Union River Boat Company moved from Ellsworth two years ago into a larger building at the business park. The company says with more space and more workers it has doubled it's business since the move.

To qualify, businesses must be able to diversify the tax base, and demonstrate the ability to create quality jobs. Dave Milan, Bucksport Economic Development Director, says Bucksport's central location close to Bangor, Ellsworth, Camden and Bar Harbor is a big benefit to businesses.

Eight of nine plots have been filled in the first phase, but the second phase is ready for more businesses. Phase 2 has 20 acres, and the town isn't sure how many plots it will create.

Quoted from http://www.wlbz2.com/news/article.aspx?storyid=70905:

WLBZ2.com - Bucksport Offering Free Land To Businesses Wanting To Move To The Town

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Airline starts gay-themed flight

SAN FRANCISCO (AP) - Air New Zealand is delving into the gay and lesbian market with a special themed flight that will feature drag queens, pink cocktails and a cabaret performed by the flight crew.

The destination for the airline's one-time "Pink Flight," scheduled to depart San Francisco International Airport on Feb. 26, is the Gay and Lesbian Mardi Gras in Sydney, Australia, one of the world's most well-attended gay events, said Jodi Williams, an Air New Zealand marketing director.
"We are looking at tailoring the inseat entertainment and having gay-friendly movies and contests and different music and things like that," Williams said. The airline also plans to throw a "Get-Onboard-Girlfriend" going away party for its passengers, who will pay an average of $1,000 roundtrip.

The flight will be modeled after an Auckland-to-Sydney trip Air New Zealand made this year for the gay Mardi Gras, according to Williams. Before that full flight, the crew put on pink feather boas and sang for its couple hundreds passengers, she said.

"Even the pilot was wearing fairy wings and got into it," Williams said.

Michael Wilke, executive director of a New York-based advertising advocacy group called the Commercial Closet Association, said that while American, Air Canada and other airline companies have become visible sponsors of gay pride events, none had so far used campy programming to appeal to gay and lesbian travelers.

"They could probably do very well with it," Wilke said. "It really sounds like someone put together the idea of what a gay cruise is and just applied that to the air. And even gay cruises don't feature employees in particular outfits or gay-themed movies."

Air New Zealand's Williams said the airline still is working out some details of the flight plan, such as what will go inside the goodie bags passengers will get. Since it takes 14 hours to get from San Francisco to Sydney, the airline also plans to schedule in some down time during the overnight flight.
"We had to think about keeping people entertained while knowing they will want their beauty sleep," she said.

Quoted from http://www.themaineedge.com/content/5178/Airline_starts_gaythemed_flight/:

themaineedge.com | Airline starts gay-themed flight


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Saturday, September 22, 2007

Batman's arrival ruffles HK politicians: report

HONG KONG (Reuters) - The arrival of Batman in Hong Kong this November for filming of the latest Hollywood sequel has ruffled local politicians who say the masked hero could disrupt traffic and cause noise pollution, reports said Friday.

In "The Dark Knight" due for release next July, the caped crusader will leave Gotham City for Hong Kong to fight his enemies, Hong Kong's Standard newspaper reported.

But local politicians who met the film's producers on Thursday reportedly expressed concerns at the inconvenience and "traffic chaos," Batman might cause during the nine-day shoot.

One district councilor warned residents in the normally teeming, high-decibel city to "prepare earplugs" as the movie-makers planned to use a helicopter for late night scenes, the report added.

"Of course, we are worried that the residents will be disturbed," Kam Nai-wai, a district councilor for the affected downtown district of Central was quoted as saying.

Hong Kong's stunning, modern cityscapes and harbor panoramas have proven a draw for Hollywood producers in the past, including a "Tomb Raider" movie starring Angelina Jolie.

"We welcome the movie but want to ensure arrangements are hassle free," said Kwok Ka-ki, a legislator who attended the meeting. "Just don't get it done in the middle of the night at 2 a.m.," he told Reuters, referring to the helicopter sequences.

The Batman flick will be directed by Christopher Nolan and star Christian Bale, Heath Ledger and Michael Caine, with filming to also take place in Chicago and London according to reports.

 

Quoted from http://www.reuters.com/article/oddlyEnoughNews/idUSHKG23201220070921:

Batman's arrival ruffles HK politicians: report | Oddly Enough | Reuters

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Verizon Wireless to join Vodafone in upgrade to LTE

CDMA to lose major backer

By Kelly Hill
Story posted: September 20, 2007

 

Verizon Wireless and Vodafone Group plc are planning to move to Long Term Evolution technology as the 4G evolution path for their respective networks, according to remarks by company executives this week.

Arun Sarin, CEO of Vodafone, and Verizon Communications Inc. chairman and CEO Ivan Seidenberg, spoke about the technology choice at the Goldman Sachs Communacopia conference yesterday. Vodafone and Verizon control Verizon Wireless through a joint venture.

Sarin laid out a path toward LTE evolution within the next three to four years. Vodafone relies on GSM- and HSPA-based technology for wireless high-speed data access in its properties abroad, while Verizon Wireless—45% owned by Vodafone—is a CDMA operator whose most recent network upgrade has been to EV-DO Revision A.

Asked if the complementary network evolution was reflective of cementing a long-term relationship between the two companies, Seidenberg called the categorization fair and said that Verizon has looked for stability in its relationship with Vodafone. As penetration rates slow, he added, common networks offer a new avenue for growth.

“Going through a common platform is nothing more than the industry realizing that we can stimulate expansive growth by having a common platform and having the best networks,” said Seidenberg.

“We were pleased that they have looked at this just to complete the issue with Vodafone,” he said. “I think we’re going with some trials with them on WiMAX. We’re doing some other trials with them on selling into the enterprise market. We have rallied around this new 8830 BlackBerry that is the global BlackBerry for us. So we have very good operating relationships with them right now.”

Verizon Wireless recently launched the BlackBerry 8830, which includes a CDMA radio for access to the carrier’s domestic network and a GSM-radio for roaming internationally.

The news marks a serious setback for CDMA backers, as Verizon Wireless is one of the world’s largest supporters of the technology. Indeed, the news puts Ultra Mobile Broadband—which is Rev. C on the CDMA network-upgrade path—into question, as no operator has yet publicly voiced intentions to move toward the technology.

Representatives from the CDMA Development Group were not immediately available to comment.

 

Quoted from http://www.rcrnews.com/apps/pbcs.dll/article?AID=/20070920/FREE/70920004/1002/rss01:

Verizon Wireless to join Vodafone in upgrade to LTE - RCR Wireless News


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Wednesday, September 12, 2007

Klobuchar and Rockefeller Announce Cell Phone Consumer Empowerment Act of 2007

Empowers consumers to get the best wireless service for their needs and budget

September 7, 2007

Washington, D.C. – Senators Amy Klobuchar (D-MN) and Jay Rockefeller (D-WV) today unveiled legislation aimed at empowering the 200 million cell phone customers nationwide to make informed choices about a wireless service that best fits their needs and their budget.

The Cell Phone Consumer Empowerment Act of 2007 will require wireless service providers to share simple, clear information on their services and charges with customers before they enter into long-term contracts; a thirty-day window in which to exit a contract without early termination fees; and greater flexibility to exit contracts with services that don’t meet their needs.

“The rules governing our wireless industry are a relic of the 1980’s, when cell phones were a luxury item that fit in a briefcase instead of a pocket,” said Klobuchar. “Early termination fees are a family budget-buster; families should be able to terminate service without outrageous fees; know if their cell phone will work on their drives and in their home and office; and understand what to expect in their monthly bills once you pile on charges and fees. It’s a simple matter of fairness.”

“Anyone who’s looked at a cell phone bill knows it’s a hodge-podge of fees and surcharges that supposedly cover regulatory or administrative costs,” said Rockefeller. “The reality is, often these are nothing more than operating costs that the companies are passing on to the consumer disguised as fees and taxes. It’s high time to protect cell phone users from these deceptive billing practices.”

Among the bills provisions are: detailed data on coverage areas and dropped calls provided to consumers before committing to a long-term contract; pro-rated early termination fees for those who exit their contract after thirty days; the ability to exit a contract within thirty days without a termination fee when wireless service is found to be unsatisfactory; and transparency in contracts and billing, including explanations of taxes and fees. The legislation also calls upon the FCC to study the practice of “locking” phones – making them exclusive to one service provider and requiring consumers to purchase a new phone when changing carriers.

The Cell Phone Consumer Empowerment Act will be introduced in the Senate on Friday. Earlier this week, Senators Klobuchar and Rockefeller sent a letter to Chairman Inouye requesting a hearing before the Commerce Committee.

THE CELL PHONE CONSUMER EMPOWERMENT ACT OF 2007

Summary

•EARLY TERMINATION FEES (ETF)
-The FCC shall set forth regulations to pro-rate ETFs. At a minimum, the ETF for a 2-year contract shall be reduced by ½ after 1 year.

•MAPPING AND SERVICE QUALITY

-Maps are to be detailed enough to identify whether or not a consumer shall be able to receive wireless service at the consumer’s home.

-Wireless providers shall provide the FCC with information on dropped calls and coverage gaps; and the FCC shall make this information publicly available.

•DISCLOSURE REQUIREMENTS FOR PLANS AND CONTRACTS
-Publication of the terms of a wireless plan shall include information on: contract terms; charges; minutes; information on taxes and surcharges; wireless E-911 service; and other information that the FCC considers appropriate.

-This information shall be given to a consumer prior to entering into any contract.

•CONTRACT BILLING

-Taxes and fees shall be set forth in a separate section of the bill; and roaming charges shall be separately itemized and sent to a subscriber not later than 60 days after such calls were placed.

-Carriers will not be able to list charges or fees other than fees for the wireless service and any charge expressly authorized by federal, state, or local regulation.

•CONTRACT EXTENSION, MODIFICATION, OR RESCISSION

-Extension: An extension of a contract shall not be valid unless the wireless provider provides point-of-sale notice of the extension to the customer and allows the customer to cancel the extension within 30 days after such notice.

-Modification: Wireless carriers must provide subscribers with written notices of changes in rates and terms at least 30 days before such changes are to take effect.

-Rescission: A contract for wireless service may be canceled upon the request of a subscriber for any reason up to 30 days after entering into the contract.

•REPORT ON HANDSET PORTABILITY AND HANDSET QUALITY

-The FCC shall submit a report to Congress that studies the practice of handset locking in the United States and the effect of handset locking on consumer behavior and competition.

•TERMINATION OF CONTRACTS FOR ARMED SERVICE PERSONNEL

-U.S. military personnel may terminate their cell phone contracts if, during the term of the contract, the member receives orders for deployment outside of the U.S. for a period of not less than 90 days.

•ENFORCEMENT

-The FCC shall enforce the legislation’s provisions and the attorney general of a State, or the public utility commission of a State may bring a civil action in federal district court or establish or use existing administrative procedures to enforce the Act’s provisions.
-The Act preempts state law, except that the Act does not preempt state laws that provide additional protections to wireless subscribers.

Quoted from Senator Amy Klobuchar.

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Monday, September 10, 2007

Rent-a-pet service catches on with busy Californians

Shared-ownership idea compared to time share, membership to gym.

Lisa Leff
The Associated Press

San Francisco — From the state that popularized purse puppies, drive-thru dog washes and gourmet dog food delivery comes the latest in canine convenience — a company that contracts out dogs by the day to urbanites without the time or space to care for a pet full time.

Marlena Cervantes, founder of FlexPetz, bristles when people refer to her five-month-old business as a rent-a-pet service. She prefers the term "shared pet ownership," explaining the concept is more akin to a vacation time share or a gym membership than a trip to the video store.

"Our members are responsible in that they realize full-time ownership is not an option for them and would be unfair to the dog," said Cervantes, 32, a behavioral therapist who got the idea while working with pets and autistic children. "It prevents dogs from being adopted and then returned to the shelter by people who realize it wasn't a good fit." FlexPetz is currently available in Los Angeles and San Diego, where Cervantes lives. She plans to open new locations in San Francisco next month, New York in September and London by the end of the year.

For an annual fee of $99.95, a monthly payment of $49.95 and a per-visit charge of $39.95 a day, (discounted to $24.95 Sunday through Thursday), animal lovers who enroll in FlexPetz get to spend time with a four-legged companion from Cervantes' 10-dog crew of Afghan hounds, Labrador retrievers and Boston terriers.

The membership costs cover the expense of training and boarding the dogs, home or office delivery, collar-sized global positioning devices, veterinary bills and liability insurance. It also pays for the "care kits" — including leashes, bowls, beds and pre-measured food — that accompany each dog on its visits.

Charter FlexPetz member Shari Gonzalez said she was thinking about getting a dog when a dog trainer she consulted suggested part-time ownership. At first, she had reservations.

Gonzalez, 22, never doubted there was room for a dog in her heart. The issue was her life, which included a small, two-bedroom apartment and a full-time schedule of college classes in San Diego.

"I was thinking, 'How is a dog going to bounce from house to house and be OK with that,' " she said. "I didn't want a dog that would come into my place and pee."

Since signing up, Gonzalez said she has tried out several dogs but fell in love with a black Lab named Jackpot. They spend an average of one day each weekend together. He sleeps at her apartment and she takes him on hikes, to the beach and to parks frequented by other dog owners.

"I never even thought that was a possibility," Gonzalez said. "I thought you either owned a dog or you didn't."

Gonzalez recently met another of Jackpot's part-time companions, graphic designer Jenny Goddard, 33. Goddard, who is married with a 6-year-old son, said having a dog a weekend or two a month has been perfect for her busy family and encourages them to spend more time together outdoors.

"It's funny," she said. "He is so friendly and immediately playful with us, people are surprised he is a rental dog."

Quoted from http://news-leader.com/apps/pbcs.dll/article?AID=/20070730/BUSINESS/707300359/0/RSS:

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Sunday, September 9, 2007

E-Mail Outage Strikes BlackBerrys

 

SAN FRANCISCO (AP) - A software glitch shut down e-mail service for some BlackBerry users Friday, and delays were still being felt hours after the problem was fixed.

Research in Motion Ltd., the Waterloo, Ontario-based company that makes the ubiquitous mobile device, said no e-mails were lost in the shutdown that affected an unspecified number of customers in North America who subscribe to the BlackBerry Internet Service. Phone service and text messaging were unaffected.

However, even after e-mail service was restored, slowdowns persisted into Friday night as message backlogs were being cleared out. The company did not provide an estimate of when service would return to normal and did not specify the software problem.

``(Research in Motion) is continuing to monitor the situation and apologizes to customers for any inconvenience,'' the company said in a statement.

BlackBerry Enterprise Server, a higher tier of software geared toward large businesses, was not affected.

Service outages have been rare in the BlackBerry's eight-year history, but the outages that have surfaced have prompted angry backlashes against the company because of its lengthy silences about what caused them and the cryptic and jargon-laden explanations that eventually emerge.

Research in Motion waited two days after a major outage in April before telling customers that a minor software upgrade had crashed the system. The outage prompted grumbles from always-on users all the way up to the highest levels of business and government, including the White House and the Canadian Parliament.

More than 8 million people have BlackBerry subscriptions worldwide. The company has relationships with 270 carriers in 110 countries.

E-Mail Outage Strikes BlackBerrys | World Latest | Guardian Unlimited

 

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Thursday, September 6, 2007

Shopper runs afoul of store's ID policy

 

By ELIZABETH COMEAU

Staff Writer

Barbara Skapa left the grocery store last week with three out of the four items she needed.

Milk.

Olive oil.

Tapenade.

But when it came to the fourth item -- wine -- Skapa left a Farmington Hannaford empty-handed.

Skapa, 65, was carded.

"Even though no one would mistake me for 30 or even 40," Skapa said, "I'll be bringing my driver's license with me from now on."

Normally, Skapa said, she'd have her ID on her. Last week, however, she was being driven around by a friend.

"I have a cast on my left leg, so I have to be driven places," Skapa said. "We had gone to the doctor's to check up on my knee and then decided to stop at Hannaford on the way home. I piled my cart up with milk, olive oil, tapenade, two bottles of Chardonnay, a bottle of Merlot and Cognac, and my friend, Brownie, picked up a six pack of beer."

"So (the cashier) starts ringing things in and comes to the wine and says 'you need a photo ID, Ma'am -- you're buying liquor and we have a new policy.'"

The new policy, Skapa said, wasn't posted anywhere in the store.

"I said to her, look, I didn't drive here, but my friend here is 58 and I'm 65 so how about if my friend buys this," Skapa said. "She told me that was third-party purchasing and not allowed either. So I asked to see the manager."

According to Rebecca Howes, a spokeswoman for Hannaford Supermarkets, the grocery store chain recently changed its policy surrounding the purchase of alcohol.

Howes said the corporation has begun asking people who appear to be under 45 to present proof of their age. In the past, the policy was to require those under age 30 to present identification.

Skapa, of Mount Vernon, said she told the store manager she was taken aback by the new policy.

"He then said he was sorry, but that they couldn't let me buy my wine," she said.

The manager then gave Skapa information for Hannaford's customer service department if she had more questions. He also told her the store would post something about the new policy right away.

Howes said all Hannaford stores in Maine have been asked to implement the new policy by mid-September. "Some stores have already begun to do so," she said.

Howes said signs alerting customers to the policy change will appear in checkout lines and liquor aisles next week.

Howes said Hannaford changed its policy because it can be difficult to judge a person's age.

At Shaw's Supermarkets, spokeswoman Judy Chong said if a person "appears to be under age 30, the cashier will ask for ID."

Chong said if an out-of-state ID is presented, it must be checked by a supervisor. "You also have to input the exact date of birth for verification," Chong said. "We provide training for all of our cashiers and our policy is reviewed twice yearly."

In 2005, Maine legislators passed a law that requires people who appear to be under 27 years old to present reliable photographic identification containing that person's date of birth. This law does not change the legal age for purchasing alcohol, which is still 21 years old, but does give stores and their employees the ability to require legal identification.

At Hannaford, Howes said, Skapa could have presented one of four accepted forms of ID in order to buy alcohol.

"Those are driver's licenses, state-issued IDs, passports, and military IDs," Howes said."

Instead, Skapa said, she and her friend "walked away without our booze."

Shopper runs afoul
of store's ID policy

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Wednesday, September 5, 2007

Anheuser-Busch brewing man's garage beer

Ray Hill cashed in his retirement savings to follow dream of becoming a microbrewer.

Lauren Chapin
The Kansas City Star

Kansas City — Ray Hill had always been strictly a Budweiser/Miller/Coors man. At least until he tasted a Fat Tire Amber Ale. Hill was so smitten with the flavor, body and nuance of the Colorado regional craft brew that he soon began tinkering with recipes and fermenting the brews in his garage. In 2002, the former government employee in St. Louis cashed in his retirement fund and set out to become a microbrewer.

"We looked at him in amazement: Are you sure? And his siblings thought he was crazy," recalls Hill's mother, Marsha Hill of St. Louis. "But he wanted to do this. He seemed to know what he was doing, and he went for it." That dream may have paid off big.

Last spring Hill struck a historic deal with St. Louis-based beermaking behemoth Anheuser-Busch. For the first time in its history, the company agreed to produce and distribute someone else's beer. Ray Hill's American Pilsner, a copper-colored beer with a rich, creamy head, is available in three markets — Kansas City, St. Louis and Washington, D.C.

His namesake microbrew is handsomely packaged in warm browns and oranges — sans references to Anheuser-Busch — and sealed with a traditional lift-off cap. It retails for $7.80 per six-pack. Served chilled and poured so that an inch or so of creamy head is formed, the pilsner has a clean, woodsy nose, a masculine but not bitter or overwhelming flavor and a moderate finish.

"It's always amazing to go into places I've never been to and see it on the shelves," Hill says. "I think about all the years it took to get to this place, all the struggles."

But the struggle isn't over yet: Now Hill must compete for brand loyalty with all the other bottles of beer in the liquor stores.

Sales of craft beers grew 11.7 percent in 2006, according to Paul Gatza, director of the Brewers Association, a not-for-profit organization dedicated to home brewers, professional brewers and beer enthusiasts based in Boulder, Colo.

The numbers look just as good for 2007 with 10 percent to 11 percent growth in the first six months. As craft and microbrew beer sales grow, large American breweries offering domestic lagers have been losing sales to local and regional brewers.

"Our partnership allows Anheuser-Busch to participate in the growing craft beer segment and invest in a minority-owned business that has lots of potential," Johnny Furr Jr., vice president of urban marketing and community affairs said in a written statement. "Ray Hill's American Pilsner is a unique brand in the marketplace because it combines the niche urban market with the growing popularity of craft beers. To my knowledge, no other beer in the craft category is purposefully seeking exposure in the urban market."

To build the brand, Hillhired Mario Wayne, formerly a community relations director with the St. Louis Rams, and together they developed the catchphrase: "Give Yourself a Ray's."

"There were no craft beers out there targeting urban professionals who are starting to buy different craft beers," Hill says. "We are not defining 'urban professional' by race or ethnicity; rather it is about lifestyle and proximity to the city."

Hill's very first batch of home-brewed beer was barely drinkable. But he studied Charlie Papazian's "The New Complete Joy of Home Brewing" (Harperresource Book). He passed out samples to friends and consulted with his new pals at the local home-brewing shop.

In nine months, Hill had perfected his recipe. When friends began asking for entire 10-gallon batches, he decided it was time to work full time on his dream. But a year after leaving his government job, Hill had already run through his savings.

He took a graveyard-shift job working in information technology at Reuters America, a financial news and reporting service, and worked on brewing company business until midafternoon, sleeping only a few hours each day. For four years, Hill kept up the grueling routine.

One of the most time-consuming and difficult parts of getting his product off the ground was to find a brewer to craft his beer for him. He spent several years working with one regional brewer after the other, only to see deals fall apart. Then it occurred to Hill: Why not strike a deal with Anheuser-Busch, his hometown brewery?

"That's what it takes to be a successful entrepreneur, and I have the mind-set of an entrepreneur," Hill says with the passion of a motivational speaker during breakfast on a recent trip to Kansas City. "Every day I saw small milestones, and I knew I'd be foolish to give this up. Every milestone was a step closer. Obstacles were speed bumps, not stop signs."

In March 2006, Hill decided to call Doug Muhleman, group vice president of brewing, and Mike Harding, then vice president of U.S. brewery operations, now president and CEO of Anheuser-Busch Packaging Group.

Three months after that first contact, Muhleman's secretary asked Hill to drop off some samples of his beer. He got a call that same afternoon asking him to come by the offices two days later to give a presentation.

"The first 10 minutes were celebratory," Hill says of the phone call that got him in the door, "but then I knew I had to get the presentation ready. It's one thing to have a meeting and another thing to get past the meeting."

As Hill and Wayne delivered their presentation, Hill watched a roomful of brewers taste the beer.

"I was watching their faces. They seemed surprised at the flavor."

Hill and Wayne had nearly 20 meetings/presentations with Anheuser-Busch officials before they signed the deal: The company would brew Hill's beer but agreed not to disclose his recipe or brewing process. It also cannot take the recipe for its own use.

The deal also means Hill can have his beer transported to anyplace Busch products are distributed — thousands of outlets nationwide. Currently his beer is in more than 75 outlets in the Kansas City metro area and more than 200 places in St. Louis.

John McDonald, president of Boulevard Brewing in Kansas City, says Hill saved hundreds of thousands of dollars by not having to build his own brewery. In the late 1980s, McDonald spent $750,000 and a lot of sweat equity to get his own Southwest Boulevard brewery up and running.

The only downside to the partnership?

Craft beer aficionados may pass Hill's beer off as an Anheuser-Busch product instead of a microbrewed beer created by a guy in his garage.

Quoted from http://news-leader.com/apps/pbcs.dll/article?AID=/20070902/NEWS01/709020352/1007:

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Tuesday, September 4, 2007

LOUD ENOUGH TO RAISE THE DEAD / Downtown Berkeley: Merchants say they're losing business as customers flee fire-and-brimstone preachers who use PA systems

What would Jesus do? He'd probably tell them all to shut the hell up.

And thank God that during the Sermon on the Mount he didn't use a public address system, which is what the Bay Area Outreach Ministries' preachers are using, to great annoyance, in Berkeley at the corner of Telegraph Avenue and Haste Street. The free newspaper, the Berkeley Daily Planet, recently published an article about how these fire-and-brimstone-spewing clowns are force-feeding their version of redemption to whoever crosses their sidewalk-blocking paths.

Get out of the way. While they're trying to save souls, they're also gumming up the pathways in front of the local merchants trying to sell their goods.

Listen to Jesus. The Bible says he didn't yell much. Sure, he got ticked off at the money changers in the temple one day and knocked over a few tables, but that was about it for bad behavior.

Berkeley residents don't seem much interested in the message of eternal damnation for their "wicked" ways. Or having religious pamphlets shoved in their faces.

Crazies are a part of street life. But they're usually unamplified. These purveyors of the New Testament's "Good News" might want to try getting their message across in a genteel way, rather than through a bullhorn blast.

As a local florist said in an apt sign: "Why crucify me?"

That local florist is Gwynn Coffee. And she is fed up with it all; it's hurting business, Coffee said, and chewing up her work day.

"It's not only putting a damper on things," she said, "it's also taking up my time. Nobody really wants to walk on that side of the street when they're there."

So what does she think Jesus would do? "He'd look down and say, 'That's not what I meant,' " she said. " 'You're misrepresenting me.' "

Larry Rosenbaum of the ministries group doesn't see it that way. He said they're just there "to share the gospel of Jesus Christ."

But he does admit it's an amplified message.

Rosenbaum said he doesn't mean to drive away business, just preach Biblical teachings.

And he said it's in the way of Jesus. "I think Jesus, when he was on Earth, he did preach the gospel. He was very loud, because thousands of people could hear him at one time. So he must've been loud with his voice."

Yeah, maybe so, but Rosenbaum and his ilk ain't Jesus. They're not turning water into wine; they're not raising the dead; they're not casting demons into pigs. He and his colleague apostles are just annoying the hell out of everyone, particularly Coffee.

"I'm a third-generation Berkeleyite," she said. "And if there's something we covet here, it's our freedom of speech. The problem is when it's so loud that me, a loud person, can't hear my customers on the phone."

Complaints have also come from Amoeba Records, which Rosenbaum finds puzzling, since they blast their own music inside the store. OK, I'll give him that. Good point.

He said they're usually out there just on Saturdays, but recently stepped it up to commemorate the supposedly evil "Summer of Love," the 1967 San Francisco freak-fest.

Coffee, who has tried to call the cops, said the preachers always turn down the decibel level by the time they arrive. So she's started a petition drive to shut them down, a very grassroots Berkeley kind of thing to do.

It's "so when people are out here plugging their ears, cringing, we can offer them a petition," she said.

Rosenbaum says they all play nice. "We certainly try to be considerate of the people in the area there," he said. "I'm not aware that we're driving away any business. I guess the flower woman is the most disturbed with us."

Well, yes.

So, how about this? Take away the amplification. Just talk loud as Jesus did. And all will be at peace and the meeker you are, the more of the Earth thou shall inherit.

 

Quoted from http://sfgate.com/cgi-bin/article.cgi?f=/c/a/2007/09/02/INNTRRTTC.DTL:

LOUD ENOUGH TO RAISE THE DEAD / Downtown Berkeley: Merchants say they're losing business as customers flee fire-and-brimstone preachers who use PA systems

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Saturday, August 25, 2007

South Portland dealing with honeybees after chicken debate

South Portland dealing with honeybees after chicken debate

By
Friday, August 24, 2007 - Bangor Daily News

SOUTH PORTLAND, Maine — With the debate over chickens simmering, South Portland is now taking on the issue of beekeepers within city limits.

Mark Tinkham complained to City Hall that his family has to retreat indoors on warm days when honeybees from a neighbor’s hives are active. The bees especially like the children’s small swimming pool, he noted.

Patricia Doucette, the city’s longtime code enforcement officer, hopes to sit down one-on-one with beekeeper Omid Ghayebi to discuss the situation. But she said the bees violate rules limiting farming in residential zones.

"We have determined that this type of activity is offensive and detrimental to the neighborhood," she said.

For his part, Ghayeb has no intention of stopping his beekeeping hobby or evicting his estimated 200,000 tenants.

"The code pretty much says the keeping of farm animals is prohibited," said Ghayebi. "It doesn’t say anything about beekeeping." Besides, he said, his honeybees do a lot of good and they’re not aggressive like hornets.

The bee flap follows an effort led by 10-year old Olivia Collins to allow chickens in residential areas. An ordinance allowing limited ownership of chickens passed a first vote by the council, and could be formally adopted Sept. 5.

Oddly enough, this is not the first chicken-and-bee controversy in Greater Portland.

Westbrook residents have engaged in similar debates about Robert Ledoux, who keeps chickens in his backyard, and Mark LeClair, who tends hives on his property.

The city initially told the men to get rid of their chickens and hives, but the city worked with them after they fought City Hall. A change to the city ordinance was crafted, allowing the activities under strict guidelines.

 

Quoted from http://www.bangornews.com/news/t/news.aspx?articleid=153506&zoneid=586:

South Portland dealing with honeybees after chicken debate

 

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How close is World War 3.0?

Examining the reality of cyberwar in wake of Estonian attacks

By Carolyn Duffy Marsan,

Network World,08/22/07

When the Estonian government was hit with major, sustained denial-of-service attacks this spring, the headlines screamed that it was the first incident of modern cyberwarfare.

The attacks disrupted a dozen government Web sites and networks run by ISPs, financial institutions and media outlets for several weeks in April and May. A global botnet of compromised home computers was used to create and direct the packet flood attacks that reached a peak of 90Mbps. Hackers also defaced key government Web sites with anti-Estonian slogans.

Pro-Russian activists were behind the cyber attacks, which were motivated by the Estonian government’s decision to move a Soviet World War II memorial. All in all, the hackers launched hundreds of individual cyberattacks against Estonian Web sites, ranging from less than one minute to 10 hours or more.

The Estonian attacks have left U.S. IT and network professionals wondering if they’ve entered a new era of cyberwar and what they should be doing to prepare for politically motivated attacks.

Glen Baker, CIO of Outsource Partners Inc. (OPI), says he is "absolutely" concerned about the Estonia incident and the threat of politically motivated attacks against his company's network. The New York City firm does finance and accounting outsourcing for multinational companies, and it has the majority of its 1,500 employees in India and Bulgaria.

"We're in the process of hiring a security consulting firm to try to mitigate this threat," he says. "They will do analysis for us and build what a typical industry response should be."

Baker says OPI suffered Web defacements in 2001 and sees regular virus and spam attacks through incoming e-mail. He says he's more concerned about hactivism than he is about internal threats such as disgruntled employees.

"We have locked down facilities in India and Bulgaria. Users don't have many access rights or Internet access. They can't bring personal items on to our networks," Baker says. "But we do worry about external attacks. We can imagine political or anti-outsourcing attacks. Those are the ones we are trying to target and trying to mitigate."

Jose Nazario, senior security researcher with Arbor Networks, says CIOs in government and industry have been asking about the Estonian incident and whether it is evidence of a new online threat.

"As we move more critical infrastructure to the Internet and we depend on it more and more for communications, the threat [of cyberwar] is real," Nazario says. "It could be as specific as shutting down a phone system or it could be like the Estonian attacks, which were hitting key government sites and mail servers. It could be both making a statement and disrupting an activity."

Security experts agree that despite the damage caused by the Estonian attacks, they were more hactivism than all-out cyberwar. However, experts fear that we could be entering an era of more frequent politically motivated attacks and that commercial networks will be targeted.

Experts say that the success of the Estonian attacks and the publicity they received may encourage other disgruntled individuals or groups to launch copycat attacks. Companies with unpopular employment policies, business practices or those contributing to global climate change could be hit by similar attacks, they warn.

"There is potential for [politically motivated attacks] to be more frequent based on the attention brought to what happened in Estonia," says Michael Witt, deputy director of the U.S. Computer Emergency Readiness Team within the Department of Homeland Security.

"We’re sort of in unchartered territory," Witt adds. "You don’t know what is going to upset an individual or a group to see if later they will launch a cyber attack."

Read aQ&A with Witt.

Among the industries that could be targets for future cyber attacks are not only ISPs and banks but also oil and electric companies.

"When you think about the citizens of many countries that may disappear beneath the ocean from global warming within 50 years, it’s fairly easy to imagine a small, disaffected group [launching cyber attacks] because they’re not being heard otherwise," says Eugene Spafford, executive director of the Center for Education and Research in Information Assurance and Security at Purdue University. "We have seen various groups because of racial or religious extreme ideologies…circulating literature about bringing down utility grids."

Was it cyberwar?

Despite the initial headlines, most security experts say the Estonian incident wasn’t all-out cyberwarfare because it doesn’t appear to have been sponsored by the Russian government.

"I would call it more of a political statement," Witt says.

Spafford says true cyberwarfare would be undertaken by one nation to bend another to its political will, and network attacks would likely be a companion to other physical attacks.

"The activity that was carried out in Estonia was malicious and criminal," Spafford says. "If you look at some of the political demonstrations held in countries around the world, where traffic is brought to a standstill and there are work stoppages and banks are shut down as a matter of political statement, you wouldn’t call that warfare."

Charles Kaplan, chief technology strategist at Mazu Networks, says the Estonian attacks appear to have been conducted by Russian citizens but weren’t orchestrated by the Russian government.

"If it really was a government-caused event, we would have seen something more damaging," Kaplan says. "This was a pure demonstration of brute force, and it did have some economic impact. If somebody really wanted to take these guys down, the damage would have been greater than it was."

There are only two other known network attacks that were as devastating as the Estonian incident and have been called cyberwarfare. One, dubbed Titan Rain by the U.S. government, took place in 2003 and involved Chinese military attacks on networks run by Lockheed Martin, Sandia National Laboratories, Redstone Arsenal and NASA. The other incident, which the U.S. government refers to as Moonlight Maze, occurred in 1999 and involved Russian attacks on classified military information.

Whether it was cyberwar or hactivism, the Estonian incident shows the devastation that a politically motivated network attack can have on government and commercial networks.

Security experts agree that it should be an eye-opener for CIOs, who have been focused on profit-oriented attacks and should consider the threat of politically motivated ones, too.

Spafford calls the threat of political or ideological attacks against U.S. corporate networks significant. He points out that many early viruses and Web defacements were political statements.

"There are many organizations that may be targets for ideological groups because they do business somewhere in the world that may be unpopular," Spafford says. "If you’re part of the banking or power industries, you may be a target for purposes of harm to the overall economy."

Spafford estimates that there are thousands of politically motivated attacks across the Internet each year. "Many of them aren’t that coordinated or don’t have as big of an impact as in Estonia," he adds.

However, the majority of cyber attacks are economically motivated, with the most common targets being gambling, e-commerce, pornography and financial Web sites.

"We don’t see a lot of denial-of-service attacks these days because most of the cyber attacks we see are profit motivated," says Steve Bellovin, an Internet security expert and professor of computer science at Columbia University. "The most common are extortion, especially against gambling sites."

 

Lessons learned from Estonia

The packet floods used in the Estonian DoS attacks were not new. What was unusual about these attacks was the duration and the disruption they caused, experts say.

"The size and scale of these attacks in terms of the bandwidth and packets per second is in the middle in terms of what we have seen for these kinds of attacks," Nazario says. "But they lasted for weeks, not hours or days, which is much longer than we’ve seen for most of these attacks in the past. And the targets and the inferred motivation were geo-political rather than economic or a simple grudge. That suggests we have turned a corner."

Spafford says what’s important for U.S. companies to learn about the Estonian incident is how much damage a small number of people with resources can do.

Another lesson learned from this incident is that the Estonian response – of admitting the problem and getting help from ISPs and international governments – was largely successful.

Find out what Estonia did right.

One suggestion for network managers is not to worry too much about figuring out where a cyber attack is coming from or why. Ed Amoroso, CSO at AT&T, says network managers should instead focus on mitigating the attack.

"For the day to day types of attacks people are dealing with, the goal of trying to determine where the attack originates remains very elusive because most of the attacks involve bots," Amoroso says. "It’s so tempting in cyber security to say let’s trace back the attack to see where it’s coming from, and let’s hypothesize what the geo-political situation is. Let’s assume if we see that it’s an intense attack, that it’s well funded. But it’s just as likely to be a kid sitting in Brooklyn. That’s one of the great difficulties of doing cyber security."

The good news for U.S. CIOs is that they are better positioned to defend themselves against similar DoS attacks because the United States is so much larger than Estonia and has a more robust network infrastructure.

"The country of Estonia is about the size of Rhode Island [based on population]," says Marty Lindner, a senior member of the technical staff at the U.S. Computer Emergency Readiness Team. "They only have so much infrastructure. When somebody decides to launch a DoS attack, all it takes is a little more energy than the size of your infrastructure to knock it over. The attacker here decided to take out 11 to 12 Web sites….If you take a big corporate network in the U.S., it is bigger and more robust than Estonia’s will ever be."

Even though the U.S. network infrastructure is more robust than Estonia’s, hactivism and other politically motivated attacks are still a worry for CIOs, Witt says.

"We have worked diligently with our critical infrastructure owners and operators, whether in the telecom industry or the IT industry or the chemical or energy sectors," Witt says. "We’ve been working at this for many years to make sure we have a more robust type of backbone to deal with this kind of attack. Is that to say we are 100% protected against this type of attack? Absolutely not. It all comes back to best practices and having plans in place to deal with attacks."

What will happen next?

Security experts predict that politically motivated attacks will be more targeted than all-out cyberwar aimed at taking down the Internet.

"What motive would Russia or China have to try to take out the U.S. suddenly? If they do that, they’re going to get hurt, too," Bellovin says. "If they take out the internaps, they take them out for themselves, too. If they take out our economy, they take out some of their big trading partners, which hurts them, too. There’s not an obvious motive for something happening on that scale in the very near future."

Bellovin says the more likely scenario is that hactivists or cyber terrorists would disrupt individual commercial or government targets.

"What if someone said: Pay us $100 million or the denial-of-service attack that took out the electrical grid in California is going to happen again?" Bellovin asks. "That would be an act of war. And from a military perspective, every major country is looking at attacks and defenses on this issue."

Kaplan says politically motivated attacks are more likely to come in the form of spear phishing attacks rather than DoS attacks like those used against Estonia.

"If I want to steal a piece of information from a particular company or government, I just look around at publicly available information such as Google, find the controller of that information, and send that particular person a phishing e-mail," Kaplan explains. "He’s the only one who gets it, and it’s specific enough that he opens up. I can’t do that on a mass scale, but I can do it to get deep into a particular organization."

Kaplan also worries about hard-to-detect polymorphic viruses and malware hiding in virtualization engines.

"This is not to say that a big cyberwar attack couldn’t happen," Kaplan adds. "But when I think about what a group of kids or terrorists could do, there are so many other options that are more attractive than all-out governmental cyberwarfare."

Experts say what will happen next in cyberwar is that hactivists will launch whatever kinds of attacks – DoS, Web defacements, worms, viruses, phishing or pharming – that help them meet their goals.

"It’s an arms race. I would never predict what the next bad thing will be,” Lindner says. “The best thing that a corporation or anyone can do is have a good layered defense, understand their exposures and have a good plan for managing the attacks when they occur."

Most of the steps that CIOs should take to prepare for hactivism involve keeping up with state-of-the-art security practices. And these steps will protect networks from both political and profit-driven attacks.

"You shouldn’t neglect politically motivated attacks as a threat, but you should be worrying much more about the economic impact today," Bellovin says. "Most of the things you should do about that would help to protect you against this threat as well."

 

Quoted from http://www.networkworld.com/cgi-bin/mailto/x.cgi?pagetosend=/export/home/httpd/htdocs/news/2007/082207-cyberwar.html&pagename=/news/2007/082207-cyberwar.html&pageurl=http://www.networkworld.com/news/2007/082207-cyberwar.html&site=security:

http://www.networkworld.com/news/2007/082207-cyberwar.html

 

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Thursday, August 23, 2007

More than half of minority teacher applicants fail test

BOSTON--More than half of black and Hispanic applicants for teaching jobs in Massachusetts have failed a crucial state licensing test.

Since the start of the test nearly a decade ago, 52 percent of Hispanics and 54 percent of blacks failed the writing portion of the test compared to a 23 percent failure rate among white applicants.

Blacks and Hispanics also fall behind white applicants in other test subjects like English, history and math.

Education officials say the gap is making it harder to bring more diversity to the state's teaching ranks.

Chris Anderson, chairman of the state Board of Education, said he's willing to consider other ways of assessing teachers, as long as standards remain high.

"There's no reason to have any barriers to quality teachers if we don't need them," Anderson told The Boston Sunday Globe. "At the same time, we need to have accountability and assurance that there are basic abilities for any new teacher in Massachusetts."

The problem is so persistent that a special state task force of teachers, state education officials and hiring directors has been set up to find out why minorities don't do better on the tests.

Sally Diaz, a vice president at Emmanuel College in Boston and a member of the panel, said one test shouldn't make or break a career.

"One of the fallouts which is particularly upsetting in our experience across the colleges is fewer and fewer students of color are even going into teaching because word has gotten out that these tests are very difficult for them," she said.

Adding to the worries are stricter federal rules focused on improving teacher quality.

Under the 2001 federal law, states must prove their teachers have met a competency bar set by the state. Massachusetts school districts risk losing federal funding if they aren't making progress toward licensing all their teachers.

Some deans of education schools are raising questions about whether the lower results among minority applicants shows the tests are culturally biased and whether the quality of education that minority applicants receive is good enough.

Some minority applicants say the tests includes questions that white applicants and those with liberal arts backgrounds can more readily identify with, such as questions about ancient literature or investing in the stock market.

A Cambridge lawyer said he's planning to file a class action lawsuit against the state Department of Education and the testing company on behalf of three minority teachers who failed the test multiple times.

 

Quoted from http://www.boston.com/news/local/massachusetts/articles/2007/08/19/more_than_half_of_minority_teacher_applicants_fail_test/?rss_id=Boston+Globe+--+Globe+West:

More than half of minority teacher applicants fail test - Boston.com

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